Your details, handled plainly.

What you submit

Enquiry and consultation forms collect your name, email address, phone number, area, home or business use, the service or plan you are interested in, an optional budget, your preferred contact method, a message, and a referral code. Review forms collect your name, email address, rating and review text. We ask for your consent before a form is accepted.

Where it goes

Enquiries and consultation requests are stored in E-Link's server database and shown in the E-Link team dashboard. A confirmation email is queued through E-Link's mail relay when email delivery is configured.

When you explicitly select a provider in an enquiry, your contact details are shared with that provider so it can respond to your enquiry. If you choose “No preference”, or use the general contact form, your enquiry is not shared with a provider and stays with the E-Link team. A provider can only see enquiries explicitly directed to it; it cannot see another provider's enquiries.

Reviews

If you submit a review, your name, rating and review text may be published on the provider's page after moderation. Your email address is used only to detect duplicate submissions and is not published, and it is not shown to the provider.

What we do not do

• We do not run third-party analytics or advertising trackers.
• We do not sell or rent your details.
• We do not take payments or store payment information.
• We do not require an account or a login to send an enquiry.
• We do not publish prices or claim to confirm coverage.

Usage data

The site records page views, provider and plan views, form starts, form submissions and button clicks. These events are sent to E-Link's server as aggregate engagement data and are used in the team and provider dashboards. They are not used for advertising, and no third-party tracker receives them.

Consent and removal

Forms ask for your consent before submission. You can withdraw it, or ask for your details to be removed, at any time — send a request through the contact page. You can also clear locally stored site data in your browser settings.

Changes to this notice

If E-Link changes how it stores or shares information, this notice will be updated before the change goes live, and the site will explain what has changed.